Terms of service

Welcome to Shop Siara. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing our website or placing an order, you agree to comply with these Terms.

1. About Shop Siara

Shop Siara is an online clothing brand specializing in handcrafted Chikankari apparel and accessories. We work directly with artisans to offer authentic handcrafted products through our website and associated social media channels.

Throughout these Terms, "Shop Siara," "we," "our," and "us" refer to Siara Enterprises. "You" and "your" refer to any visitor, customer, or user of our website.

2. Eligibility

By using our website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.

3. Products & Services

We strive to display our products, descriptions, and colors as accurately as possible. However, due to variations in screen settings, lighting, and the handcrafted nature of our products, slight differences may occur.

As many of our products feature handmade embroidery, minor variations in stitching, motifs, texture, and finish are not defects but characteristics of authentic handcrafted work.

4. Pricing & Payments

All prices are displayed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to:

  • Modify prices without prior notice.
  • Correct pricing errors.
  • Cancel orders affected by pricing inaccuracies.

Orders will be processed only after successful payment confirmation.

5. Orders & Acceptance

Placing an order does not guarantee acceptance. We reserve the right to refuse or cancel any order due to:

  • Product unavailability
  • Payment issues
  • Suspected fraudulent activity
  • Incorrect product or pricing information

In the event of cancellation after payment, an applicable refund will be processed.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, public holidays, or other circumstances beyond our control.

Shop Siara shall not be liable for delays caused by third-party logistics providers.

7. Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy available on the website.

Products returned must meet the eligibility conditions specified in the applicable policy.

8. Intellectual Property

All content on the Shop Siara website, including but not limited to:

  • Logos
  • Product images
  • Designs
  • Graphics
  • Text
  • Branding elements

is owned by or licensed to Shop Siara and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially use any content without our prior written permission.

9. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to our systems.
  • Disrupt website functionality.
  • Copy or scrape website content without permission.
  • Misrepresent your identity or provide false information.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of external websites.

Your use of third-party services is at your own discretion and risk.

11. Disclaimer

Our website and services are provided on an "as available" and "as is" basis.

While we make reasonable efforts to maintain accurate information, we do not guarantee that the website will always be error-free, uninterrupted, or completely secure.

12. Limitation of Liability

To the maximum extent permitted by law, Shop Siara shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of the website
  • Product purchases
  • Delayed deliveries
  • Service interruptions

Our total liability, if any, shall not exceed the amount paid by you for the relevant order.

13. Indemnification

You agree to indemnify and hold harmless Shop Siara, its owners, employees, affiliates, and service providers from any claims, losses, damages, or expenses resulting from your violation of these Terms or misuse of the website.

14. Changes to These Terms

We may revise these Terms from time to time. Updated versions will be posted on this page along with the revised effective date.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

15. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts of Lucknow, Uttar Pradesh, India.

17. Contact Information

For questions regarding these Terms of Service, please contact:

Siara Enterprises
803, Eldeco Green City
Mubarakpur, Lucknow, Uttar Pradesh – 226013
India

Email: [Insert Customer Support Email]
Business Hours: Monday to Saturday, 9:00 AM – 6:00 PM (IST)