Privacy policy
This Privacy Policy explains how Shop Siara collects, uses, stores, and protects information provided by users of our website.
The website https://shopsiara.com/ ("Website") is owned and operated by Siara Enterprises, having its registered address at 803, Eldeco Green City, Mubarakpur, Lucknow, Uttar Pradesh 226013, India (GSTIN: 09DTDPS5846B1ZG).
Throughout this Privacy Policy, the terms "Shop Siara", "Company", "we", "our", and "us" refer to Siara Enterprises. The terms "User", "you", and "your" refer to any visitor, customer, or individual using our Website or services.
We are committed to protecting your privacy and handling your personal information responsibly. By using our Website, you consent to the collection and use of information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. Any changes will be published on this page and will become effective immediately upon posting.
What Information Do We Collect?
During your interaction with our Website, we may collect the following information:
- Name and contact details.
- Email address and mobile number.
- Shipping and billing address.
- Information provided while placing an order.
- Account registration information, where applicable.
- Payment transaction details processed through secure payment partners.
- Product preferences, shopping behavior, and browsing activity.
- Communications exchanged with our customer support team.
- Information voluntarily shared through reviews, forms, surveys, or social media interactions.
- Technical information such as IP address, browser type, device information, and website usage data.
What We Use Your Information For?
We may use your information for the following purposes:
1. Order Processing
To process, confirm, pack, and deliver your purchases.
2. Customer Support
To assist with inquiries, exchanges, returns, refunds, and order-related concerns.
3. Service Improvement
To improve our products, website functionality, shopping experience, and customer service.
4. Feedback & Preferences
To understand customer preferences, conduct surveys, and improve future collections and services.
5. Payment Processing
To facilitate secure payment transactions through authorized payment gateways.
6. Marketing Communications
To send updates regarding new arrivals, promotions, offers, and brand announcements. You may opt out of marketing communications at any time.
7. Analytics & Research
To analyze website performance, customer behavior, and market trends for business improvement.
8. Fraud Prevention & Security
To detect unauthorized activity, prevent fraud, and maintain the security of our services.
Security of Your Information
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage can guarantee absolute security. Users acknowledge and accept this inherent risk when using online services.
Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal data where legally permissible.
- Withdraw consent for marketing communications.
- Request information regarding how your data is processed.
To exercise any of these rights, please contact us at contactus@shopsiara.com.
Your Obligations
You agree to provide accurate and up-to-date information while using our Website and services.
Providing incorrect, incomplete, or misleading information may affect our ability to fulfill your orders or provide customer support.
You are responsible for maintaining the confidentiality of your account credentials and preventing unauthorized access to your account.
Third-Party Sharing
We do not sell or rent personal information to third parties.
We may share information with trusted service providers only when necessary for business operations, including:
- Payment gateway providers
- Courier and logistics partners
- Website hosting providers
- Marketing and communication service providers
- Customer support platforms
We may also disclose information where required by law, legal proceedings, regulatory authorities, or to protect our legal rights.
In the event of a business restructuring, merger, acquisition, or sale, user information may be transferred as part of the business assets.
Cookies Policy
Our Website uses cookies and similar technologies to enhance user experience and improve website performance.
Cookies may be used for:
1. Essential Functionality
To enable core website features and maintain website security.
2. Performance Monitoring
To understand how visitors interact with our Website and improve performance.
3. User Preferences
To remember settings, preferences, and shopping activity.
4. Marketing & Analytics
To measure advertising effectiveness and personalize content where applicable.
You may disable cookies through your browser settings; however, certain website features may not function properly as a result.
General Disclaimer
This Privacy Policy should be read together with our Terms of Service and other policies available on the Website.
Nothing in this Privacy Policy limits any rights or obligations available under applicable laws of India.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Siara Enterprises
803, Eldeco Green City
Mubarakpur, Lucknow, Uttar Pradesh 226013
India
Website: https://shopsiara.com/
Email: contactus@shopsiara.com
Phone: +91 81475 53143
GSTIN: 09DTDPS5846B1ZG